Mobile banking
COMINBANK

Round-the-clock access to accounts and financial transactions

Download COMINBANK mobile application

Get access to all banking services in your smartphone.

Dear Customers!

Meet the updated COMINBANK mobile application, which combines familiar functions with new convenient features.

Modern design, quick registration and intuitive interface are designed to make every financial action - from viewing your balance to making a deposit - as simple, fast and accessible as possible at any time, right from your smartphone.

And most importantly, now you are accompanied in the app by the clever and friendly Robin, a blue mascot bird, a smart assistant in the world of digital banking solutions.

Discover the world of Robin and learn more about his mission, values and purpose, which make him not just a bird, but the soul of the mobile app.

Since 23.04.25 COMINBANK is abandoning the web version of CIB-ONLINE Internet banking to focus on the development of the COMINBANK mobile application. This decision is due to the desire to protect customers from possible threats on the Internet, as mobile platforms allow for the implementation of more advanced security technologies. Although the web format was convenient for some users, it actually has a lower level of protection, so it is not advisable to continue supporting it in view of modern requirements.

Simple steps to connect the new COMINBANK app!

To connect, you must have:

Аctivated card from JSC ‘COMINBANK’

Make sure your financial card is activated and ready to use.

Mobile (financial) phone number registered with the bank

Your mobile number must be registered in the bank's system to receive SMS messages.

Internet access

Stable Internet connection for comfortable use of the service.

Now everything you need is just a click away!

In the app, you can access banking services directly from your smartphone:

Bank card

Quickly manage your card: change PIN, block, generate statements, generate receipts, view details. Conveniently view your spending history, use search and filters.

Contactless Payments

Pay for your purchases even more securely with Google Pay. Add your card to Google Wallet in a few minutes.

Online transfers

Make phone-to-phone transfers between bank customers or P2P transfers to a card of any bank.

Deposits

Order deposits online in UAH, USD and EUR. Convenient management of replenishment and prolongation. Increase your funds and confidently bring your dreams closer.

Security comes first

Advanced technologies guarantee the protection of your account.

Customer support 24/7

The COMINBANK team and Robin are always at your side. In case of any questions, the support service will promptly

Thank you for your trust and choice of JSC "COMINBANK" as a reliable financial partner!

It is an honour for the Bank's team to work for you and implement solutions that meet modern needs and expectations. We will continue to improve our services to provide you with convenience, security and efficiency in your daily financial transactions. We wish you confidence, stability and new opportunities with the updated COMINBANK mobile application.

Legal information

JSB «COMINBANK» operates in Ukraine on the basis of the Charter and banking licence No. 186 dated 21 November 2022.

Dear customers!

The Bank never asks its customers for their passwords, one-time codes, PINs, CVV2 codes, etc. in emails, SMS or by phone.

The Bank does NOT require to enter the payment card number, card PIN, CVV2 code or passcode to log in to the COMINBANK application. To log in to the COMINBANK application, only a user login and a personal password are used (instead of a password, a PIN or FaceID/TouchID may be requested). To confirm the transaction, you only need a one-time code received in an SMS message.

Attention!

When performing transactions, please note that funds in foreign currency are not credited to current accounts opened under the ‘Favourable rate’ product, as well as under the ‘Deposit card’ tariff package

The function of changing payment card limits in the COMINBANK mobile application is blocked during the period of martial law. Information on the current limits and the possibility of their increase is available in the Documents section on the Bank Cards page.

When making a card-to-card transfer in the COMINBANK mobile application, the following transfer restrictions apply:

Minimum amount of one transfer excluding commission - UAH 10;
Maximum amount of one transfer excluding commission - UAH 25,000;
Maximum amount of transfers per card per day including commission - UAH 29,999;
Maximum amount of transfers per card per month including commission - UAH 230,000;
Maximum amount of transfers received per card per month including commission - UAH 230,000;
Maximum number of transfers per card per day: for the Bank's cards - 10 for outgoing transfers/20 for incoming transfers, for cards of other banks - 25;
Maximum number of transfers per card per month - 49.
When performing card-to-card (p2p) transactions in the COMINBANK mobile application, a commission of 1% + 5 UAH is applied (indicated at the time of the transfer), including when replenishing your own card of JSC & laquo;COMINBANK» from a card of another Bank (the commission is paid by the sender). Also, the tariffs of card accounts may be additionally applied when debiting/crediting funds from/to accounts.

Mobile bankingCOMINBANK