How to make money transfers and payments from 28 April? 14 most frequently asked questions and answers

From April 28, 2020, new requirements of the NBU for the carrying out of payments come into force.
 
JSC "CIB" emphasizes - this will in no way affect most operations on the transfer of money. The regulator emphasizes that problems with the remote payment of utility services, payment of taxes, goods, and services, or other usual transfers of citizens, in particular from card to card, etc. - should not arise.
 
The National Bank has published 14 answers to questions, which most concern consumers of banking services.
 
If a citizen has UAH 10 thousand, which he wants to transfer to a relative or acquaintance, how should he do it and identify himself? Is it necessary to go exclusively to a bank branch and with which documents?
 
If a citizen has these funds on his account, then it is better to carry out a non-cash payment to the account of the acquaintance or relative. Such payments are carried out, as before, without restrictions on the amount. After all, holders of bank accounts are already identified and verified by banks that opened such accounts for them. Such payment can be simply and conveniently carried out remotely with the help of the bank's remote services. If, however, a citizen has exclusively cash – then this payment can be made:
 
at a bank branch, having a passport with him; through devices with the function of accepting cash — self-service terminals, ATMs (hereinafter – SSTs), which technologically can ensure the verification of the payer.
If this is, for example, an SST of a bank in which the payer has a card, then the bank will be able to verify him with the help of such a card.  In any case, financial companies have sufficient time to equip SSTs with various technical capabilities. After all, the National Bank has established a long-term transition period – until the end of 2020.
 
If you transfer funds to a relative, do you need to make a transfer of less than UAH 5 thousand? How often can you make transfers of UAH 5 thousand?
 
Non-cash payments from card to card or from account to account, as before, can be carried out without any restrictions, and it is not necessary to split payments into parts. Holders of bank accounts to which payment cards are attached are already sufficiently identified now. Banks have information about every account holder and card holder. They know the usual operations from his history of payments, have the information that he himself provided to the bank when opening the account. Besides, the usual operations of citizens on small amounts are not an object of financial monitoring. After all, these – are low-risk operations, the bank will not scrupulously check them. Instead, the new law shifts the emphasis to the analysis of risky and large-scale operations on an amount of over UAH 400 thousand.   Moreover, the National Bank has never required that bank clients provide information about the sources of origin of funds for usual operations on small amounts.
 
Will the payment card be blocked if the client received twice in one day UAH 5 thousand on it from a relative or acquaintance?
 
No. Crediting to the card accounts of clients – that is, the usual operations of Ukrainians – is not an object of checks for financial monitoring. Such low-risk operations will not interest banks. The aim of the law is completely different. Banks, in accordance with the requirements of the new law, must focus on the highest zones of risk – risky and large-scale operations of over UAH 400 thousand. However, financial institutions must fulfill some technical requirements of the law, for example, assign each operation its unique number. For this, they will have sufficient time, since a long transition period will be established – until the end of 2020. During this time, they will be able to fulfill all the technical points.
 
If a citizen wants to transfer in a bank branch in cash more than UAH 5 thousand, having a passport with him, must he confirm their origin? For example, transferring funds for services, helping relatives, etc.
 
No, he must not. The National Bank has never required that bank clients provide information about  the sources of origin of funds for usual operations on small amounts. Citizens do not need to have a certificate of income or other documents with them for every small payment. This concerns not only the transfer of funds to other citizens and the payment of goods and services, but also the transfer of funds to one's own account. The origin of funds must be confirmed only during large – over UAH 400 thousand – operations.
 
Is identification required when transferring through self-service terminals to a card, for example, UAH 10 thousand?
 
Such a payment can be made at a bank branch, having a passport with you, or through  an SST that technologically can ensure the verification of the payer (read data from his card). If the SST has such technological functions, then you can calmly carry out an operation on the amount that the client needs. If not, then a limit will be established at the SST, and the client simply will not be able to carry out an operation on an amount over UAH 5 thousand.
 
Is identification required when transferring from card to another card UAH 10 thousand?
 
No, it is not required. After all, all card holders are already identified by banks.
 
They can calmly carry out transfers, as before, without any restrictions. Banks already have information about them, know the usual operations from the history of payments, etc.
 
And what about topping up a credit card through a terminal?
 
This is possible. Up to UAH 5 thousand at SSTs you can top up with cash an account or a card without the identification of the payer. From UAH 5 thousand – through a bank branch or an SST that technologically can ensure the verification of the payer (read data from his card).
 
What about a transfer from abroad to a currency account? Are there limits, restrictions?
 
Since this is about a currency account of an existing and already identified client of the bank, no limits on the crediting of funds to the account are established by legislation. As before, no limits and restrictions on the crediting of funds to the account, transferred  from abroad, are established by currency legislation or by legislation on financial monitoring.
 
And how will it be possible to receive a SWIFT transfer to a card? 
 
This is about the transfer of funds in foreign currency, which is carried out from account to account. That is, these are already existing identified bank clients. It already has information about these clients, has studied and understands their usual operations. If such a transfer seems unusual to the bank, and it has questions – it will only be necessary to explain to the bank the essence of the operation.
 
Is identification required when purchasing goods in an online store for UAH 40 thousand, if this will be a transfer to a card? If the delivery of the goods will be through a postal operator?
 
If payment with a card is carried out in an online store for goods or services, then such a transfer of funds must only be accompanied by the payer's card number. This is one of the exceptions regarding identification provided by the law.
 
Is identification required when transferring funds in cash through an international money transfer system, UAH 10 thousand?
 
Yes, when carrying out this operation, it is necessary to identify and verify the payer. That is, the client needs to have a passport with him and explain what this payment is for, for example, indicate in the details that this is help to relatives.
 
If we are talking about a transfer of more than UAH 400 thousand, and there is no confirmation of the sources of their origin, can the account be blocked, and the funds on it – frozen?
 
The bank does not unreasonably block clients' accounts if it has all the necessary information about them. When opening an account, the client provides the bank with information about himself, about his income, etc. The bank daily observes and knows the history of the client's operations and knows which are usual for him. So only if it is about an unusual operation that does not correspond to the client's financial capabilities, then the bank will turn for the corresponding explanations. If the client explains that this is, for example, the result of receiving an inheritance, then the bank will carry out the operation, and the client will be able to calmly use these funds.
 
Can you make payments for charitable purposes of UAH 10 thousand for treating people? How will this be now?
 
Everything will be as before. The law does not establish any restrictions on non-cash payments.
 
How to use an electronic wallet now? Does the client need to identify himself? And which documents need to be shown? Is it necessary to identify users of mobile operators?
 
Yes, the identification and verification of holders of electronic wallets will be required. But not such wallets that are used by subscribers for the payment of mobile services. The law does not establish requirements for mobile operators. This is about clients who independently open electronic wallets to carry out various operations on them – buy goods, pay for services. Such users will have to be identified and verified by financial institutions by the end of the year. Usually, their passport and identification code will be required for this. Operations through such wallets will be limited, and if the client follows these limits, he will be able to undergo simplified identification.
 
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JSC "COMINBANK"
JSC "COMINBANK"
Joint-stock company "Commercial Industrial Bank"