Based on the results of the Awards Ceremony for the laureates of the XIII - All-Ukrainian competition «BANK OF THE YEAR - 2021», the winner in the nomination «Best Bank for individual approach to Clients - 2021» has been recognized as Joint-Stock Company «COMMERCIAL INDUSTRIAL BANK».
For #ComInBank, this is not just an award - it is the foundation of the business, which is laid into the service model.
The Chair of the Management Board of the bank, Tetiana Putintseva, emphasized that it is a great honor for the ComInBank team to receive this award. Because it fully correlates with the philosophy of an individual approach to the client. In a time of extraordinarily rapid development of technologies, automation, and robotization of all processes, sincere and honest attitude to the client remains a true value.
There are no perfect systems that would have immunity to the human factor. At the same time, persistent work with personnel allows minimizing risks. That is why at ComInBank a powerful personnel training system is in effect. We persistently work on improving the quality of service, stimulate our employees to develop their «soft skills». In our time, it is no longer enough simply to do your work well: you need to develop your emotional intelligence.
ComInBank's work has quite concrete results. The bank's assets have exceeded UAH 8 billion, and the bank has already entered the TOP - 27 Ukrainian banks. The bank has some of the best growth indicators in the system. And the main reason for this growth – is the trust received from clients.
Trust - is something difficult to evaluate in figures, but today's award convincingly proves that ComInBank is on the right path.
