The case of Cominbank and telecom operator GigaTrans on how the bank's IT infrastructure achieves uninterrupted operation

The public's attention is now focused on the risks associated with the war, but it is worth recalling how the covid pandemic became the driving force behind banks' rapid switch to remote customer service and seriously enhanced digitalization of their products a few years ago.  Since then, more and more customers around the world have been using banks' digital services, so uninterrupted access to transactions is of fundamental importance.

COMINBANK comprehensively does everything necessary to ensure that customers can use banking services 24/7. One of the keys to success is a reliable partnership with an IT contractor: since 2017, the bank has been cooperating with the telecom operator GigaTrans.

This was stated by Maksym Didusenko, Head of IT Infrastructure of the IT Department of COMINBANK:

"The quality of telecom services directly affects the bank's image and competitiveness. Therefore, today we are heading towards the best practices of IT service management, our infrastructure meets the requirements of ITIL, international standards and modern trends."

To read the case study, please follow the link: https://is.gd/thsHeQ